VISION
ZMS seeks to be leading supplier and contractor of choice through excellent service delivery to both public and private sectors. In addition to the above we seek to further develop and shape South Africa through the provision of employment and training opportunities.
We intend on becoming an all-encompassing business supplier by:
- Exceeding customer’s expectations by understanding their business.
- Providing competitive and cost-effecve solutions combined with new
technology and innovation. - Providing first class service, being customer centric and customer focused.
- We also envision empowering people, by creating employment and
growing the economy
OUR MISSION
Our mission is to become an efficient and effective black empowered supplier,supplying goods and services to public and private sector.
- We intend on offering our clients the ultimate in satisfactory service economically viable and competitive prices yet never compromising on our quality.
- Commitment, loyalty and integrity are few core values that will help us realize our mission and build key relationships with our clients.
- To create partnerships that ensure flexibility and responsiveness for the delivery of concepts and fulfilment
- To attract and retain the best brains in the industry and increase our market share.
Our values
Our values provide the standard of behavior by which ZMS conduct business. These values represent how we treat one another, deal with our customers, stakeholders and how we keep ourselves accountable as a team:.
Safety
The safety of our employees, stakeholders and the public at large is our concern.
Ensuring that all safety aspects of our work is in place to execute projects successfully
Realiability
Commit to clients realistically and follow up thereby enforcing consistent excellence
Be quick and responsive in business dealings within and outside the organization
ABILITY
Open and transparent communication
Take swift and efficient steps to correct errors or defects and reject
To achieve our goals, we adhere to:
- Friendly Customer Care
- Deliver Professional Service
- Good Quality Products
- Keep Clients updated with specials and new item ranges
Our mission is to become an efficient and effective black empowered supplier, supplying goods and services to public and private sector.